Key Performance Indicators (KPI) Leads to a More Efficient Warehouse
KPI (key performance indicators) is used to implement sufficient goals, and thereby communicating these specific goals to employees more effectively is a crucial part to a more productive warehouse. Many retailers fall short the understanding and importance of communicating results and objectives to their employees – knowingly or not, upper management often keeps this information secret and away from warehouse workers. Smart retailers need to keep their employees, both aware and motivated. While most employers do not need to disclose everything, they should make it quite clear why achieving certain goals and objectives is important to warehouse effectiveness. Doing this will not only provide some rationale for major changes, but as a result, KPI transparency will also help employees understand where they fit into the company and how important their job is to the overall success of the business.
When implementing KPI, (key performance indicators), reporting is crucial for helping retailers stay on track with their warehouse operations while also keeping employees motivated and moving forward. Reporting should be done on a daily basis, with weekly, monthly, quarterly and annual reports acting to consolidate all the different information.
KPI, key performance indicators include coaching, training and other tools to make their employees’ jobs easier and more efficient. Some questions that may need to be asked are, do employees understand how to pick, pack and ship products as quickly as possible? Are they efficient in their ability to offload trucks and log products in and out? Mobile picking tools allow employees to checkout items straight from the shelf instead at a standalone station to do so. Ultimately, the right KPI and the proper training tools can go a long way.
KPI, key performance indicators, and warehouse productivity are important. And with the right goal making, reporting, training and tools, retailers can improve their aspect of operations.