Frequently Asked Questions


What solutions does SI Systems offer?
We specialize in material handling solutions including towline conveyor systems, warehouse automation, and order picking technologies, designed to improve efficiency in distribution centers and warehouses.

How long has SI Systems been in the business?
SI Systems has been providing material handling technology for over 65 years, focusing on enhancing distribution and warehouse efficiency worldwide.

Can SI Systems' solutions be customized for any warehouse size?
Yes, we offer scalable automation solutions tailored to meet the unique requirements of different warehouses and distribution centers, regardless of size.

What kind of support and service can I expect from SI Systems?
SI Systems provides extensive service and support, ensuring their technology meets your operational needs and helps maintain high performance and reliability. Our order fulfillment clients that run our software can sign up for our annual support service. Our towline customers can request an audit on their towline conveyors to keep them running efficiently, upgrade and extend their life. We will provide our suggested improvements for R&R (Rejuvenate and Retrofit program).

Who uses SI Systems' solutions?
Our order fulfillment automation solutions (OFS) are utilized across various industries that are looking to automate high order volume warehouse operations. SI’s towline and assembly automation solutions (PAS) are utilized by industrial and manufacturing facilities to facilitate the movement of heavy components through a manufacturing and distribution assembly line. Our end users consist of Fortune 500 to small and medium businesses. Many prominent global brands trust SI Systems for their distribution and warehouse automation needs, evidencing our reputation for durable technology and strong customer relationships.

What are pick to light systems and how do they integrate with SI Systems solutions?
Pick to Light systems (PTL) are part of SI Systems' automated order picking offerings, designed to increase accuracy and efficiency in the picking process by visually guiding operators to the correct inventory locations.

How do automated order picking systems enhance warehouse operations?
Automated order picking systems streamline the retrieval of goods, reducing manual errors, and improving overall speed and productivity in warehouse operations.

Can you explain the functionality of the A-Frame automatic dispenser?
The A-Frame automatic dispenser is an automated warehouse picking solution that rapidly dispenses items directly into a tote or conveyor, ideal for high-volume, small-item order fulfillment.

What benefits do warehouse dispensing systems offer?
Warehouse dispensing systems offer significant improvements in order processing speed, accuracy, and labor costs by automating the dispensing of items for orders.

What is the Portable A-Frame automatic dispenser and its advantages?
The Mobile Matic is our patented Portable A-Frame automatic dispenser and provides a flexible, movable solution that can be easily integrated into existing warehouse operations to enhance picking efficiency without the need for permanent installation.

How do towline conveyor systems improve warehouse logistics?
Towline conveyor systems provide a reliable and efficient method of transporting goods throughout a warehouse, improving manufacturing efficiency, optimizing workflow and reducing manual handling.

What distinguishes in-floor towline conveyors from other conveyor types?
In-floor towline conveyors are embedded into the warehouse floor, offering a durable and space-efficient means of transporting items across various points in the warehouse, minimizing obstruction and maximizing space utilization.